Refund policy
Returns
- Return Policy: You can return products within 10 days of receiving your order. However, the cost of return shipping is the customer’s responsibility.
- Return Process: If you need to return an item, please contact us at info@forestahomewear.com to initiate the process. Items must be returned in their original condition, unworn, and with tags still attached.
- Exchanges: We do not offer direct exchanges at this time. If you need a different size, please return the original item and place a new order.
Damaged Items
In the unlikely event that your package arrives damaged:
- Please inform the courier immediately upon reception.
- Take clear photos of the damage and contact us within 24 hours at info@forestahomewear.com.